The Internal Mobility Custom App - HRSD
An organization created a transparent custom app for internal mobility, which reduced request processing time by 60% and significantly enhanced the employee experience.
Challenges
A manual, inconsistent process for promotions and internal transfer requests caused significant delays, inefficiency, and a lack of transparency. Fragmented communication and no standardized validation hindered effective talent mobility and tracking.
Objectives
The organization aimed to streamline the internal transfer and upgrade process, enhance operational efficiency, and gain transparency through a centralized, automated platform.
Solution Implemented
We implemented a custom app with a user-friendly portal for submitting all requests. Automated validation rules were configured. A two-level approval workflow was established for the manager and HR. The solution also included a Microsoft Teams integration to schedule interviews when a manager placed a request on hold.
Outcomes
The implementation led to a significant transformation of the internal mobility process. The time taken to process and approve requests was reduced by 60%, enhancing operational efficiency and employee satisfaction. The automated validation ensured fairness and consistency in the application process. The transparent workflow and automated notifications eliminated communication delays, providing full visibility into the status of each request for all stakeholders. The seamless integration with Teams greatly improved the speed and coordination of the interview and feedback process.
Conclusion
The deployment of this custom app revolutionized the organization’s approach to internal talent management. It replaced a cumbersome manual process with a streamlined, transparent, and automated system. This not only improved operational efficiency and reduced administrative burden but also significantly enhanced the employee experience, establishing a robust foundation for talent development and growth within the company.
