Core Capabilities Give Customers the VIP Treatment: Resolve issues quickly and make every interaction seamless. Connect People, Processes & Data: Break down silos to link customer service with other teams for end-to-end resolution. Let Automation Do the Heavy Lifting: Use AI and workflows to handle routine requests. Answers at Their Fingertips: Empower customers with self-service […]

Optimize technician routes and enable real-time job tracking with automated scheduling. Empower technicians with mobile tools that work offline. Enhance service with automated updates and convenient self-service options for customers.

Prioritize investments to ensure strategic resource allocation. Gain real-time insights for informed decision-making. Optimize portfolios to align projects with business goals.

Enhance IT support with efficient incident, problem, and change management. Implement self-service portals for quick issue resolution and monitor and manage IT assets for optimal performance.

Gain real-time visibility into your IT infrastructure. Automate routine maintenance tasks to ensure system reliability and predict and prevent issues before they impact your business.

Improve employee experiences with automated HR processes. Streamline onboarding, offboarding, and employee requests while centralizing HR information for easy access and management.

Optimize technician routs and enable real-time job tracking with automate scheduling. Empower technicians with mobile tools that work offline. Enhance service with automated updates and convenient self-service options for customers.

Deliver exceptional customer service with automated workflows. Provide omnichannel support to meet customers where they are and gain insights into customer trends and behaviors to continuously improve service.

Avenga designed and implemented an Identity and Access Management infrastructure based on Microsoft 365 for 1,500 users in 36 countries.